Research Interests

Gamification and Gaming

Dynamic Incentives

Customer Relationship Management

Bayesian Analysis


Working Papers

“The Influence of Consumer Investments on the Response to Dynamic Incentives: An Empirical Study of Video Game Player Behaviors”

with Michael Lewis and Yi Zhao

Job Market Paper

“Gamification: The Interplay between Dynamic Incentives and Outcome Uncertainty”

with Michael Lewis and Michelle Andrews 

Best Track Paper, Winter AMA 2018